Citizen_Charter

Patient’s Rights and Responsibilities

Rights of Patients:

• Be protected from physical abuse or neglect.
• Participate in decisions about their care and provide informed consent.
• Be treated with dignity, respect, consideration of their individual values and belief and privacy during examination, procedures and treatment.
• Confidentiality of all records and communications, to the extent provided by law.
• Refuse treatment.
• Have the appropriate family member eligible to all the above rights, in case the patient is unable to meaningfully participate in his / her care.
• Be informed of the estimated costs of proposed treatment.
• Access to information contained in the Medical Record in the form of a Medical Report / Discharge Summary.

Responsibilities of Patients:

• Preserve and produce all the records of their illness.
• Provide accurate and complete information about their health condition.
• Accept responsibility for their actions if they refuse treatment. 
• Follow the treatment plan recommended by the treating Doctor.
• Abide by the rules and regulations of the hospital including the “No-tobacco Campus Policy”. 
• Accept responsibility for the safekeeping of their valuables and possessions.
• Provide honest information concerning their ability to pay for services and pay bills in time if they have agreed to do so.
• Respect the property of others and that of SGRDIMSR.
• Be considerate of the rights of other patients and SGRDIMSR personnel by assisting with the control of noise, cleanliness and number of visitors.
• Provide useful feedback about services and policies.
• Abide by all applicable National, State and Local laws.
• Treat all healthcare workers with respect.